Standard Sync Timings (Merchant)

Reference the chart below for information on the standard Merchant sync schedules that are used to connect the platform with Merchant.

Primary Audience: All Internal Users

Please reference the chart below to use as a guide in better understanding the expected functionality of the platform, regarding the standard sync schedules. The sync schedules are determined primarily by the amount of data the APIs can process.

*Times are in Central Time

Sync:	Cadence:
Invoice	Default sync every hour
Balances	Default sync every hour
Statements	Daily sync at 3am
Booking	Default sync every hour
External Payments	Default sync every hour
Client	Default sync every hour
Salesperson	Default sync every hour
Location	Default sync every hour
Department	Default sync every hour
Products	Default sync every hour
Item	Default sync every hour
Item Price	Default sync every hour
Offers	Default sync every hour
Item Cost	Default sync every hour
Inventory	Default sync every hour
Grain Contract	Default sync every hour
Grain Scale Ticket	Quick sync every 15 minutes
Grain Settlement	Default sync every hour

Note: The hourly default sync runs every hour from 5am-9pm CST.

The User sync is triggered whenever changes are made to a Client. Specifically, any modifications to the following items will initiate the User sync:

• Customers
• Customer Shipping Addresses
• Customer Balances
• Assigned Salespeople
• Bookings (from Prepaids)
• Bookings
• Invoices
• Finance Charge Invoices
• External PDF Statements
• Grain Contracts
• Grain Scale Tickets
• Grain Settlements
• Commodity Balances

Disclaimer: This list does not guarantee to be entirely comprehensive, as sync schedules may be subject to adjustment over time. Rather, this resource is meant to provide you with a foundation of knowledge on how items sync with Merchant.

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If you have any questions related to this article or anything else, please reach out to our Partner Enablement Team at [e-mail] or at 512-812-9399.