Reference the chart below for information on the standard Cinch sync schedules that are used to connect the platform with Cinch.
Primary Audience: All Internal Users
Please reference the chart below to use as a guide in better understanding the expected functionality of the platform, regarding the standard sync schedules. The sync schedules are determined primarily by the amount of data the APIs can process.
*Times are in Central Time
| Sync | Cadence |
| Full Daily Sync |
3:00 AM Daily Sync includes: locations, customers, credit data, departments, products, patronage, savings |
| Invoice |
Every 2 hours from 5am to 9pm Quick: Every hour from 5am to 9pm |
| Balances |
Patronage: Every hour from 5am to 9pm Full Patronage: 4am Credit: 3am Savings: 4am |
|
Statements |
Customized per Partner |
| Booking |
Every 2 hours from 5am to 9pm Quick: Every hour from 5am to 9pm |
| External Payments | Every hour |
| Client | 3:00 AM |
| Location | 3:00 AM |
| Department | 3:00 AM |
| Products | 3:00 AM |
| Item | Quick: Hourly from 5am to 9pm |
| Item Price | Quick: Hourly from 5am to 9pm |
| Offers | Quick: Hourly from 5am to 9pm |
| Energy Contract |
Every 2 hours from 5am to 9pm Quick: Every hour from 5am to 9pm |
| Energy Delivery |
Cargas: Every 2 hours from 5am to 9pm Quick: Every hour from 5am to 9pm |
| Energy Tank Information |
Cargas: Daily at 2am Quick: Every hour from 5am to 9pm |
Note: The hourly default sync runs every hour from 5am-9pm CST.
Disclaimer: This list does not guarantee to be entirely comprehensive, as sync schedules may be subject to adjustment over time. Rather, this resource is meant to provide you with a foundation of knowledge on how items sync with Cinch.
If you have any questions related to this article or anything else, please reach out to our Partner Enablement Team at help@agvend.com or at 512-812-9399.