Primary Audience: All Internal Users
Cinch data is synchronized with the platform on scheduled intervals throughout the day. These sync schedules determine when information from Cinch becomes available or is updated within the platform.
Sync frequencies are primarily based on the volume of data being processed and the capabilities of the available APIs.
Important: All times listed below are in Central Time (CT)
Standard Sync Schedule
| Sync | Cadence |
| Full Daily Sync | 3:00 AM |
| Invoice | Every 2 hours from 5am to 9pm |
| Balances |
Full Patronage: 4am Credit: 3am Savings: 4am |
| Statements | Customized per Partner |
| Booking | Every 2 hours from 5am to 9pm |
| External Payments | Every hour |
| Client | 3:00 AM |
| Location | 3:00 AM |
| Department | 3:00 AM |
| Products | 3:00 AM |
| Item | 3:00 AM |
| Item Price | Quick: Hourly from 5am to 9pm |
| Offers | Quick: Hourly from 5am to 9pm |
| Energy Contract | Every 2 hours from 5am to 9pm |
| Energy Delivery |
Cargas: Every 2 hours from 5am to 9pm |
| Energy Tank Information |
Cargas: Daily at 2am Quick: Every hour from 5am to 9pm |
Data Included in the Full Daily Sync
The Full Daily Sync includes updates for:
- Locations
- Customers
- Credit information
- Departments
- Products
- Patronage
- Savings
Additional Note: The hourly default sync runs every hour from 5am-9pm CT.
Important Information
This schedule is intended to provide a general understanding of how data syncs between Cinch and the platform.
Sync schedules may be adjusted over time due to system updates, integration changes, or partner-specific configurations. As a result, this list should be used as a reference guide rather than a guaranteed schedule.
If you have any questions related to this article or anything else, please reach out to our Partner Experience Team at help@agvend.com or at 512-812-9399.