Admins can help internal users reset their passwords by sending a password reset link from the Team Hub.
Primary Audience: Admins
All users with Admin permissions can initiate the password reset process for internal users of the platform. Once triggered, the internal user will receive an email with instructions on how to set a new password.
To send a password reset link, follow these steps:
- Navigate to the Admin > Users page of the Team Hub.
- Click the internal user who needs to reset their password.
- Go to the user's User Information page.
- Click Send Password Reset Link, located just below the Email field.
- The internal user will receive an email notification and can follow the prompts to set a new password.
A detailed step by step video walkthrough can be found here:
If you have any questions related to this article or anything else, please reach out to our Partner Experience Team at help@agvend.com or at 512-812-9399.