Effective communication regarding your digital platform and training is crucial for the success of your team’s adoption journey. To assist with this, we have created email content to keep your team informed and engaged throughout the training process. The email templates provided below are at your disposal for easy copying and pasting into your emails. Please customize the message to align with your organization.
Introducing eCourses to your team - Template
Hey Team!
As you know, we have partnered with AgVend to launch a platform to digitally enable our team and strengthen relationships with our customers, [platform name]. By leveraging [platform name], we can enhance our customer interactions, improve our efficiency, and provide a better experience for our team and customers. It offers customers another way of doing business with us.
To fully maximize the benefits of this platform, I ask each of you to take an hour of your time to complete these online courses found in the AgVend Partner Resource Center:
- [Insert Course Links]
Each course includes short lessons that walk through key features of the platform that you will use regularly going forward. Please complete these courses by [date], and be sure to submit the 2-minute survey at the end of each course to get credit for completing the training.
Once the courses are completed, we have scheduled a dedicated training session with the AgVend team to address any additional questions you have regarding [platform name]. To ensure that we make the most of our training time, I encourage you to use the course survey to jot down any additional topics you would like covered.
Reach out to me if you have any questions.
Have a great day!
Reminder: Complete the eCourses - Template
Hey Team!
This is a friendly reminder to complete the [platform name] training by [date].
As previously discussed, this platform is a pivotal tool that will empower us to provide exceptional customer interactions, improve operational efficiency, and elevate the experience for both our team and customers. To achieve these goals, it is essential that each team member completes the online training courses.
- [Insert course links]
Once we’ve completed the courses, we have a dedicated training session scheduled with the AgVend team to address any additional questions or clarifications you may need about the platform. To make the most of these sessions, I encourage you to use the course survey to jot down any additional topics you would like covered at the conclusion of each course.
Thank you for your dedication to our success.
Best,
Live Training Invitation- Template
Hello,
Our dedicated training session for the [platform name] has been scheduled for [insert date and time]. During this session, we will walk through our platform, discuss our goals and review any questions you may have.
[Zoom link]
Please mark this time on your calendar and use the Zoom link above to join on your own device. We will join from [conference room location] if you would like to participate as a group.
If you have questions in mind already, please submit them to me and I will send them to the AgVend team ahead of time to ensure we make the most of our time together.
If you have not completed the online courses yet, please do so beforehand.
[include links to relevant courses]
Thank you!
Reminder: Live Training - Template
Hello,
This is a reminder that our dedicated training session for the [platform name] will be held [insert date and time]. During this session, we will walk through our platform, discuss our goals and review any questions you may have.
[Zoom link]
Please mark this time on your calendar and use the Zoom link above to join on your own device. We will join from [conference room location] if you would like to participate as a group.
If you have questions in mind already, please submit them to me and I will send them to the AgVend team ahead of time to ensure we make the most of our time together.
If you have not completed the online courses yet, please do so beforehand.
[include links to relevant courses]
See you soon!