Your customers can easily create Grain Offers in the Customer Portal. This is available with DTN, Barchart, and StoneX Hedge integrations.
Primary Audience: Partner Customers
The ability to access the Offers page from multiple locations within the Customer Portal allows for customers to easily create Grain Offers, while reducing the number of clicks required to get to the Offers page.
There are three places customers can navigate through to create Grain Offers in the Customer Portal:
- Commodity Prices Widget on the Home page
- Cash Bids and Futures pages
- Offers page
Commodity Prices Widget
While on the Homepage of the Customer Portal, customers can submit Offers quickly after viewing up-to-date commodity prices.
Customers can click on the Grain Offers button in the upper right corner of the widget to be routed to the Offers page. From here, they can view existing offers and easily create new ones.
Cash Bids and Futures Pages
Once customers click into the full page view of all Cash Bids and Future, they can easily navigate over to submit a grain offer by clicking on the Grain Offers button in the upper right corner of the Commodity Prices page. Customers can access the Grain Offers button from both the Cash Bids and Futures sub tabs.
Offers Page
This page is accessed by navigating to the Grain tab, and then selecting the Offers sub tab.
Clicking on the Grain Offers button from the Commodity Prices widget, Cash Bids page, or Futures page will route you to the Offers page. From here, customers can select the Create Offer button in the upper right corner to create and submit an offer.
- Note: In Platforms with the Barchart integration, once on the Offers page customers will be prompted to sign into Barchart prior to creating an Offer in the Customer Portal.
Once on the Grain Offers page, follow the steps below to create an Offer:
- Click on the “Create Offer” button in the upper right corner
- Select the Location and Commodity from the drop down lists
- Click the Select Delivery field to enter the information shown below:
- Add any relevant comments
- Submit the Offer
For Partners with the DTN integration, once the offer has been submitted the customer will receive a confirmation email from DTN.
All open Grain Offers are visible in the Grain tile's Offers page. Once accepted, rejected, or withdrawn, they will no longer appear there. Accepted Offers become contracts and can be viewed on the Grain Contracts page.
If you have any questions related to this article or anything else, please reach out to our Partner Enablement Team at help@agvend.com or at 512-812-9399.