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How to Upload Elevator Hours

Megan Rosenbohm
  • Updated

Easily keep your organization’s Elevator Hours updated within the Platform.

Primary Audience: Admins and users with Upload Elevator Hours permissions

Admins can upload elevator hours to keep customers and internal teams informed throughout the year, especially during busy seasons like harvest.

Elevator hours appear in the Commodity Prices widget on the Customer Portal homepage and can also be viewed internally from:

Team Hub > Grain > Elevator Hours

Once a new file is uploaded, the hours update immediately in the Platform.

Upload Elevator Hours

Admin Users

Admins can upload elevator hours from:

Team Hub > Admin

Within the Admin Actions tile, select Elevator Hours Uploader.

Non-Admin Users

Admins can also grant individual users permission to upload elevator hours without providing full admin access.

Users with the Can Edit Elevator Hours permission can upload hours from:

Team Hub > Grain > Elevator Hours

To grant this permission:

  1. Navigate to Team Hub > Admin > Users
  2. Open the user profile
  3. Enable the Can Edit Elevator Hours permission
  4. Save the profile

More information about assigning Roles and Permissions can be found here: Customize Roles & Permissions for your Team

Upload the File

Both Admin and Non-Admin users follow the same upload process:

  1. Upload an .xlsx file
  2. Either select the file from your computer or drag and drop it into the uploader
  3. Once uploaded, the elevator hours will update immediately

The uploader will display the most recent upload date for reference.

Updating Specific Locations

The uploader only updates the locations included in the uploaded file.

For example:

  • If your file only contains one location, only that location’s elevator hours will be updated
  • If your file contains multiple locations, all included locations will be updated during the upload

This allows users who manage elevator hours for specific locations to update only the locations they are responsible for without affecting hours at other locations.

Elevator Hours File Requirements

Your upload must use an .xlsx file format.

Important template requirements:

  • Columns A–C must remain unchanged from the template
  • Column B contains the Commodity Location ID
  • If the Commodity Location ID is left blank, the Location Name in Column A must exactly match the ERP location name
  • Columns E–K can remain blank if you only want to display standard hours
  • The uploader only accepts one row per location

The remaining columns can contain any text you would like displayed in the Platform.

A copy of the template is attached at the end of this article.

Note: Row 2 in the template is an example row and should be removed before uploading your file.

Clear Elevator Hours

Admins can remove all current elevator hours using the clear option within the uploader widget.

Once hours are cleared, a new .xlsx file must be uploaded before hours will display again. 

If you need your Commodity Location IDs, please contact the Partner Experience Team.

 

If you have any questions related to this article or anything else, please reach out to our Partner Experience Team at help@agvend.com or at 512-812-9399.