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Reset Password for Internal Users

Megan Rosenbohm
  • Updated

Admins have the ability to assist all internal users with resetting their password

Primary Audience: Admins

 

All users with Admin permissions can initiate the password reset process for internal users of the platform. Once triggered, the internal user will receive an email with instructions on how to set a new password. 

 

To initiate a password reset, follow these steps:

  1. Navigate to the Admin > Users page of the Team Hub
  2. Click on the specific internal user
  3. Go to their User Information page
  4. Click on "Send Password Reset Link", located just below the Email field
  5. The user will then receive the email notification and can follow the prompts to set a new password.

 

 

 

A detailed step by step video walkthrough can be found here.

 

If you have any questions related to this article or anything else, please reach out to our Partner Enablement Team at help@agvend.com or at 512-812-9399.